Service Request Ticket - # 80068

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2022 09:54 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170526[Edit Inv] (opens in a new window) Bldg/Room ITC 310B
Service Tag F88VJ92 Description Dell 24 Ultra HD 4K Monitor #P2415Q
Serial No. F88VJ92 Location Tracy Boyson, 2nd display with iMAC
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Dec 14, 2022 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Dec 14, 2022 10:25 AM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Dec 14, 2022 10:25 AM 
Her adapter wasn't the problem, her monitor color format was incorrect. Issue has been resolved
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Mary Dycus Dec 14, 2022 09:54 AM 
****This is an email****
Could you send a tech to check out my monitor 
W20170526 it has a pink screen. I believe the 
Monoprice mini display port thunderbolt to 4k 
passive adapter cable has an issue.
Could you bring a new one to test it...

Joanie K can bill index CSD 902 if needed, we have 
the CSD Head Approval.
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