Service Request Ticket

Service Request Information

CONTACT	Name	Kirby, Kenneth	Date	Dec 21, 2022 12:13 PM
	Department	Humanities/ Philosophy & Religion	Phone	88249
	Location		Email	kirbyk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141289 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25PX0NSF8J7	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298
	Wired NIC	98:5A:EB:D0:2B:8F
	Wireless NIC	B8:09:8A:DA:59:A1
	Bluetooth NIC	B8:09:8A:DA:59:A2

TECHS	Submitted by	Oneil Miguel	Contact	omagno20@wou.edu	88925
	Primary Technician		Contact	lmccoy21@wou.edu	88925

Entered by	Date	Memo
Laurie McCoy			Email Public
Entered by	Date	Memo
Laurie McCoy	Feb 16, 2023 03:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laurie McCoy	Feb 16, 2023 03:34 PM	Picked up the loaner and helped connect his laptop to his new hub and monitor. Loaner is going to PDR, currently being dbaned.	Add Attachment
Laurie McCoy	Feb 16, 2023 02:03 PM	Task reassigned to Maizie McCoy.	Add Attachment
Jacob Limas	Feb 16, 2023 08:53 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Jacob Limas	Feb 16, 2023 08:43 AM	He is ready for it to be picked up. He will be free from 2-4 today.	Add Attachment
Jacob Limas	Feb 10, 2023 08:49 AM	Emailed him	Add Attachment
Jose Angulo	Dec 27, 2022 08:13 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Oneil Miguel	Dec 21, 2022 12:13 PM	Need to pickup 20141289 from his office. He said he'll be in contact and he'll let us know when is a good time to enter his office to pick it up.	Add Attachment