Service Request Ticket

Service Request Information

CONTACT	Name	Helyer, Kella	Date	Dec 30, 2022 02:21 PM
	Department	Financial Aid	Phone	88475
	Location		Email	helyerk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20150254 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	3LH0462	Description	Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
	Serial No.	3LH0462	Location	PDR
	CPU	Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Desktop Ed license XXXX2015004715
	Wired NIC	20:47:47:EE:D0:E6
	Wireless NIC	DC:53:60:6E:EC:95
	Bluetooth NIC	DC:53:60:6E:EC:99

TECHS	Submitted by	Jose Angulo	Contact	jangulo15@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Jun 14, 2023 08:56 AM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Jun 14, 2023 08:56 AM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Jun 14, 2023 08:56 AM	Laptop returned	Add Attachment
Jose Angulo	Dec 30, 2022 02:25 PM	Was Inventory updated: yes	Add Attachment Public
Jose Angulo	Dec 30, 2022 02:25 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Jose Angulo	Dec 30, 2022 02:21 PM	Goes with SR #80140 charger 20150178	Add Attachment