Service Request Ticket - # 80142

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2022 04:45 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211233[Edit Inv] (opens in a new window) Bldg/Room AD 308
Service Tag GZY5FL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. GZY5FL3 Location Rachel Spada

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:2C:C2:DE


Wireless NIC 60:A5:E2:8D:6C:D3

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Jan 05, 2023 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Jan 05, 2023 10:10 AM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Jan 05, 2023 10:10 AM 
Inventory has been updated.
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Monica Valencia Dec 30, 2022 04:45 PM 
Laptop, Charger & Bag Returns
20211233[Edit Inv]

Monitors and dock need picked up
20181450[Edit Inv]
20210539[Edit Inv]
20130772[Edit Inv]
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