Service Request Ticket - # 80145

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2023 03:18 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20210872[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag Description Apple 11--inch iPad Pro Wi-Fi 128GB Space Gray #MHQR3LL/A
Serial No. SCY0TYYXYG9 Location Cinda Devoe

CPU Unknown


OS Unknown Software
TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Lauryn Aronson Jan 09, 2023 10:52 AM 
Task reassigned to Moshe Martinez.
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Lauryn Aronson Jan 09, 2023 10:52 AM 
Task reassigned to Moshe Martinez.
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Lauryn Aronson Jan 09, 2023 10:52 AM 
delivered
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Monica Valencia Jan 09, 2023 10:28 AM 
Status changed from (4) On Hold to (1) Pending
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Monica Valencia Jan 09, 2023 10:28 AM 
Cinda would like the iPad assigned to her.
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Monica Valencia Jan 05, 2023 09:37 AM 
Status changed from (1) Pending to (4) On Hold
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Monica Valencia Jan 05, 2023 09:37 AM 
Emailed Cinda. Either the iPad needs to be assigned 
to her or the new NTT director before it is taken 
back. Waiting on her response.
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Moshe Martinez Jan 03, 2023 03:23 PM 
iPad has been imaged and is ready to go on my desk. Make sure to take the accessories (apple pencil and iPad charger) and the boxes
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Laurie McCoy Jan 03, 2023 03:19 PM 
****This is an email****
I'm almost positive it will be a new NTT, but I will 
double check on that and get back to you.
Thank you for  your help, have a great afternoon.
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Laurie McCoy Jan 03, 2023 03:19 PM 
****This is an email****
Hello,

 We are reimaging the iPad for the next user 
before it gets picked up. Who is this iPad going 
to so we can assign it to the correct person and 
update the inventory?

Best,
Maizie
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Laurie McCoy Jan 03, 2023 03:18 PM 
****This is an email****
Hello,
I am just following up with this iPad and wanted 
to see if I can walk over and pick it up so the 
Chemistry Department can have it back?  It was 
paid for using our Division money.

Thank you,
Cinda

apple pencil (2021015739), an IPAD (20210872), and 
it's magic keyboard (same WOU#).
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