Service Request Ticket - # 80147

Service Request Information

CONTACT Name Ma, Qin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2023 04:19 PM
Department International Education & Development Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20211196[Edit Inv] (opens in a new window) Bldg/Room APSC 412
Service Tag Description Dell 23.8-inch IPS Monitor #P2418HZm
Serial No. CN01C8RNTV20019G02BB Location Qin Ma
TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Jan 20, 2023 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 20, 2023 01:18 PM 
replacing old dock with a new dock...20210919[Edit Inv]
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Jose Angulo Jan 20, 2023 01:18 PM 
gave joanie 20210431[Edit Inv]
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Jose Angulo Jan 18, 2023 10:16 AM 
replacing dock with new cock 20210919[Edit Inv]
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Jose Angulo Jan 11, 2023 08:43 AM 
Joanie said it is under warranty
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Jose Angulo Jan 09, 2023 12:59 PM 
asked joanie about warranty
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Jose Angulo Jan 09, 2023 12:55 PM 
we tried downloading a driver for it from the website 
and replugging in the cables and didn't seem to change 
anything
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Jose Angulo Jan 09, 2023 12:41 PM 
20210431[Edit Inv] dock may have issues
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Jose Angulo Jan 05, 2023 10:41 AM 
emailed for a day and time to see this.
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Jose Angulo Jan 04, 2023 10:41 AM 
Task reassigned to Jose Angulo.
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