Service Request Ticket - # 80149

Service Request Information

CONTACT Name Mortensen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2023 10:05 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150066[Edit Inv] (opens in a new window) Bldg/Room HWC 127
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707JFY13 Location Joe Mortensen

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:3E:BF


Wireless NIC AC:29:3A:9E:D5:23


Bluetooth NIC AC:29:3A:9E:D5:24

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact lmccoy21@wou.edu 88925

Tracking

Entered by Date Memo
Laurie McCoy
Email

Public
Entered by Date Memo
Laurie McCoy Jan 04, 2023 10:31 AM 
Task reassigned to Maizie McCoy.
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Laurie McCoy Jan 04, 2023 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Jan 04, 2023 10:30 AM 
Figure it out, fixed the issue
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Laurie McCoy Jan 04, 2023 10:05 AM 
Joe says his desktop is not letting him log in, he 
tried restarting and resetting his password. He is 
able to log into portal on his ipad but the same 
password doesn't work on his desktop. He is 
available until 1 oclock today
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