Service Request Ticket

Service Request Information

CONTACT	Name	Solario, Sheree	Date	Jan 04, 2023 10:20 AM
	Department	Student Enrichment Program	Phone	88031
	Location		Email	solarios@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20210249 (opens in a new window)	Bldg/Room	SSC 126
	Service Tag		Description	Xerox WorkCentre 6515/DN Color Duplex Network Laser Printer - Multifunction
	Serial No.	5AV337074	Location	Roseanna Garcia
	Model	6515DN	Hostname	tpsss-pencils
	Notes	Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;
	Wired NIC	9C:93:4E:DD:50:AD

TECHS	Submitted by	Laurie McCoy	Contact	lmccoy21@wou.edu	88925
	Primary Technician		Contact	jangulo15@wou.edu	88925

Entered by	Date	Memo
Jose Angulo			Email Public
Entered by	Date	Memo
Jose Angulo	Jan 05, 2023 03:09 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jose Angulo	Jan 05, 2023 03:01 PM	got her connected	Add Attachment
Jose Angulo	Jan 05, 2023 10:56 AM	Doing this at 2pm today.	Add Attachment
Jose Angulo	Jan 05, 2023 08:14 AM	*This is an email* I am with TRIO Teacher Prep – SSS and I am in RWEC 221. I would also like to keep the other printer access that I have with SEP because this position is only interim…	Add Attachment
Jose Angulo	Jan 05, 2023 08:13 AM	I will be here most of the week (only morning on Friday). *This is an email** I am trying to connect my laptop and the WOU number is 20220778.	Add Attachment
Jose Angulo	Jan 04, 2023 11:00 AM	emailed for more information and meeting time.	Add Attachment
Jose Angulo	Jan 04, 2023 10:57 AM	Task reassigned to Jose Angulo.	Add Attachment
Laurie McCoy	Jan 04, 2023 10:21 AM	TPSSS Pencils- 20210249 TPSSS Ruler- 20220698	Add Attachment
Laurie McCoy	Jan 04, 2023 10:20 AM	Good morning – I am needing printer access to the following printers in RWEC due to position change: TPSSS Pencils TPSSS Ruler If there is anything else that you need me to do, please just let me know. Thank you for your help – Sheree Solario V00117124 You can schedule an appointment with me here. Sheree Solario Interim Director TRIO Teacher Prep SSS Western Oregon University 503-838-8031	Add Attachment