Service Request Ticket - # 80176

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2023 02:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160836[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 7500/DNM Printer w/ pagepack
Serial No. RXD143471 Location PDR

Model 7500/DNM Hostname lab-hlalcove
Notes * 110V * 12X18 Color Printer * 1200 dpi * Up To 35 ppm * Color/B&W * USB * 10/100/1000Base-T Ethernet * 1Ghz Processor * 512MB Memory * 2-Sided Printing * 100-sheet Tray 1(multipurpose Tray) * 500-sheet Tray 2(main paper tray) STUDENT TECH PRINTER WITH PAGEPACK Metered Code: 5133 Ink/Toner Refill blk High:106R01439, MAG std:106R01434, Yellow std:106R01435, Cyan std: 106R01433

Wired NIC 00:00:AA:FB:6E:AD

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jan 09, 2023 11:39 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Monica Valencia Jan 09, 2023 11:39 AM 
Task reassigned to Monica Valencia.
 Add Attachment
Monica Valencia Jan 09, 2023 11:39 AM 
Jenna and I took a look at this the computer 
stations are all printing.
Add Attachment
Laurie McCoy Jan 06, 2023 02:20 PM 
Contact Info: Hammersly Library Staff, ext. 88899
 Add Attachment
Public
Laurie McCoy Jan 06, 2023 02:19 PM 
The Library is having issues with the HL Alcove 
printer. It will not connect to or print from other 
devices. They've tried restarting it and unadding it 
and readding it.
Add Attachment