Service Request Ticket - # 80195

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2023 10:58 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211251[Edit Inv] (opens in a new window) Bldg/Room COT 104
Service Tag 8NSDGL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. 8NSDGL3 Location Katie Wojke

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:36:53:53


Wireless NIC 20:C1:9B:F6:11:5C

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 13, 2023 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 13, 2023 10:03 AM 
Relates to 80201. Finished it
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Adriana Ramsay Jan 12, 2023 01:48 PM 
Task reassigned to Jacob Limas.
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Joanie Kinnaman Jan 11, 2023 10:58 AM 
laptop 20211251[Edit Inv]
dock 20210854[Edit Inv]
monitor 20210923[Edit Inv]
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