Service Request Ticket

Service Request Information

CONTACT	Name	Lloyd, Leslie	Date	Jan 11, 2023 04:21 PM
	Department	Financial Aid	Phone	89656
	Location		Email	lloydl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181067 (opens in a new window)	Bldg/Room	WEL 115D
	Service Tag	884TDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	884TDW2	Location	Cashier Office
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E7:D1:F2

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Jan 12, 2023 11:01 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jan 12, 2023 10:56 AM	I picked up her stuff and updated the inventory. I left her printer 20100432 in her office. The stuff I brought back contained: Battery 20130963 Dock 20200349 Monitor 20160147 Monitor 20181112 Computer 20181067	Add Attachment
Jacob Limas	Jan 12, 2023 09:29 AM	Task reassigned to Jacob Limas.	Add Attachment
Monica Valencia	Jan 11, 2023 04:21 PM	Pick up Monitor 20181112 Computer 20181067	Add Attachment