Service Request Ticket - # 80213

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2023 10:06 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160968[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 156XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 156XKH2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER: VSI_RecTrac client

Wired NIC 50:9A:4C:46:0A:48

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 17, 2023 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 17, 2023 10:33 AM 
But that is a different issue, but we can't recreate 
it so I didn't make a ticket.
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Jacob Limas Jan 17, 2023 10:33 AM 
I fixed it. He mentioned rectrac was having an issue 
where it freezes.
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Jacob Limas Jan 17, 2023 10:32 AM 
Task reassigned to Jacob Limas.
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Mary Dycus Jan 17, 2023 10:06 AM 
****This is an email****
Please see if a technician can swing by the Peter 
Courtney Health and Wellness Center for the center 
back computer to turn off the default of signing 
into Google Drive under the CR profile.
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20230117_080426.jpg