Service Request Ticket - # 80214

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2023 11:23 AM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210408[Edit Inv] (opens in a new window) Bldg/Room RWEC 230
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGNEW1Q05N Location Carmen Caceda

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:4D:9D:BD


Bluetooth NIC 3C:06:30:59:5D:E7

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact lmccoy21@wou.edu 88925

Tracking

Entered by Date Memo
Laurie McCoy
Email

Public
Entered by Date Memo
Laurie McCoy Jan 17, 2023 03:00 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laurie McCoy Jan 17, 2023 03:00 PM 
Task reassigned to Maizie McCoy.
 Add Attachment
Laurie McCoy Jan 17, 2023 03:00 PM 
Justin connected the copier code, working fine now
 Add Attachment
Mary Dycus Jan 17, 2023 11:23 AM 
Laptop will not connect to printer seems to be an 
issue that has occurred before.
Add Attachment