Service Request Ticket - # 80219

Service Request Information

CONTACT Name Lenzi Miori, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2023 08:20 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140479[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DXL6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. dxl6l32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073

Wired NIC 34:E6:D7:36:8D:D2


Wireless NIC 60:57:18:9C:74:53


Bluetooth NIC 60:57:18:9C:74:57

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jan 18, 2023 09:40 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jan 18, 2023 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 18, 2023 09:39 AM 
Duplicate Entry-- Loaner was switch to 20181456[Edit Inv]

SEE SR#80220
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Lourdes Salazar Jan 18, 2023 08:20 AM 
The user is wanting to use loaner 20140479[Edit Inv] for the 
day, will return at 5.
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