Service Request Ticket - # 80220

Service Request Information

CONTACT Name Lenzi Miori, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2023 08:21 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181456[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag FJGS0X2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. FJGS0X2 Location Arin Porter

CPU Intel Core i7-9859H(6 core, 12MB, 2.6GHz, 35W vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wireless NIC C8:F7:50:79:50:F3

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact mdycus20@wou.edu 88925

Tracking

Entered by Date Memo
Mary Dycus
Email

Public
Entered by Date Memo
Mary Dycus Jan 19, 2023 10:42 AM 
Task reassigned to Mary Dycus.
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Mary Dycus Jan 19, 2023 10:42 AM 
Task reassigned to Mary Dycus.
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Mary Dycus Jan 19, 2023 10:42 AM 
Loaner returned.
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Lourdes Salazar Jan 18, 2023 08:25 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lourdes Salazar Jan 18, 2023 08:21 AM 
The user is wanting to use loaner 20181456[Edit Inv] for the 
day, will return at 5. She has the bag and charger
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