Service Request Ticket - # 80226

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2023 09:28 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141173[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FF6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. FF6LV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:6A:AE

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Moshe Martinez Jan 19, 2023 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Jan 19, 2023 11:35 AM 
Computer was set to RAID. Fixed it and it looks good now
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Moshe Martinez Jan 19, 2023 10:39 AM 
Going to take a look. Email is anafziger18@mail.wou.edu
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Moshe Martinez Jan 19, 2023 10:05 AM 
Task reassigned to Moshe Martinez.
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Mary Dycus Jan 19, 2023 09:28 AM 
Computer keeps trying to do an automatic repair. 
Keeps trying to restart however it is not working. 
Name is Alyssa Nafziger.
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