Service Request Ticket - # 80234

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2023 10:01 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200874[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LHQ05N Location Loaned out - Shari Hopkins

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:3D:92


Bluetooth NIC 3C:06:30:1B:83:4E

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lauryn Aronson Jan 25, 2023 10:44 AM 
Task reassigned to Self Resolved.
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Lauryn Aronson Jan 25, 2023 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Jan 25, 2023 10:44 AM 
in 2wks
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Sam Sevugan Jan 25, 2023 10:39 AM 
Returned loaner laptop + charger
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Lauryn Aronson Jan 23, 2023 10:31 AM 
loaner should be returned by the end of the day.
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Lauryn Aronson Jan 23, 2023 10:28 AM 
loaner 20210572[Edit Inv]
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Lauryn Aronson Jan 23, 2023 10:01 AM 
joseluis arce forgot his laptop at home, just 
borrowing this one for the day. cristal ponce-
palomera picked it up for him
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