Service Request Ticket - # 80235

Service Request Information

CONTACT Name Metzgar, Cori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2023 10:58 AM
Department Athletics Phone 88312
Location Email metzgarc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200982[Edit Inv] (opens in a new window) Bldg/Room STAD 101
Service Tag 44XC2F3 Description Dell Latitude 5420
Serial No. 44XC2F3 Location Cori Metzgar

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:5B:DC:D4


Wireless NIC 80:B6:55:90:97:BE

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Laurie McCoy Jan 23, 2023 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Jan 23, 2023 03:29 PM 
Task reassigned to Justin Cope.
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Justin Cope Jan 23, 2023 01:30 PM 
****This is an email****
Hi,

If 2:40/ 2:50 works for you we can be down then to 
check it out.

Thanks,
Justin
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Justin Cope Jan 23, 2023 01:28 PM 
****This is an email****
Hi,

I have a zoom interview at 2:00 pm, so I brought 
my own laptop in to do that with.
After 2:40ish today or tomorrow morning between 
8:45-10:30 am would be great, or I'll have some 
availability in the afternoon if necessary.

Thank you,

Cori Metzgar MSCC, USAW, CSCS
Director of Sports Performance
Western Oregon University (503) 838-8312
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Justin Cope Jan 23, 2023 01:20 PM 
****This is an outgoing email****
Hi Cori,

We were just following up with you regarding a 
service request that we have for you.  (#80235)

Description: Camera Issues and Computer Shutting 
Down

When would be a good time for us to come down and 
take a look at your computer?

Thanks,
Justin Cope
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Public
Lauryn Aronson Jan 23, 2023 10:58 AM 
camera is not showing up/working properly, and her 
computer keeps restarting every hour or two
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