Service Request Ticket - # 80252

Service Request Information

CONTACT Name Ellingson-Sayen, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2023 01:03 PM
Department Health & Exercise Science Phone 89428
Location Email ellingsonsayenl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170224[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02V80MEJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; MAXQDA Plus v12 Single-User VISA201706604--FREE UPGRADE TO MAXQDA+ 2018(ver13); STATA Stata/SE 14 license VISA2016006313 - SEPT2017 SR#64794;

Wired NIC 78:7B:8A:B4:13:B4


Wireless NIC 98:9E:63:48:0E:A4


Bluetooth NIC 98:9E:63:48:0E:A5

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Feb 02, 2023 08:56 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 30, 2023 10:04 AM 
Has admin rights.
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Monica Valencia Jan 27, 2023 03:15 PM 
Task reassigned to Monica Valencia.
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Jose Angulo Jan 27, 2023 01:47 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Jan 27, 2023 01:21 PM 
***This is an email***
Yes, I am in RWEC 244. See you Monday!
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Jose Angulo Jan 27, 2023 01:02 PM 
****This is an outgoing email****
Hi Laura,

I need some additional information regarding service 
request #80252

Description: Needs admin rights *1/30 @ 9 am*

I can meet with you at 9AM on Monday. Is your building 
and room number still RWEC 244?

Also, since you are returning a loaner please be sure 
to save everything to your H: Drive. Anything left on 
the computer's hard drive will be permanently lost.

Thanks,
Jose
UCS
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Public
Laurie McCoy Jan 25, 2023 01:03 PM 
****This is an email****
Hello again!

I just found a newer computer that isn't being 
used that I can replace my loaner with. I am 
wondering now if someone can come over and help me 
get established as an administrator so I can 
update the software and add things like Google 
Drive.

Monday morning would work well if someone is 
available around 9:00am.

Thanks!
Laura
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