Service Request Ticket - # 80253

Service Request Information

CONTACT Name Mathis, Wesley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2023 01:22 PM
Department Humanities/ English, Writing & Linguistics Phone 89750
Location Email mathisw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190142[Edit Inv] (opens in a new window) Bldg/Room BELL 334
Service Tag 21684Y2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 21684Y2 Location HSS334 Smart Classroom Instructor Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC 54:BF:64:A2:09:50

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Jan 30, 2023 10:07 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Michael Volkmann Jan 30, 2023 10:07 AM 
Met with him this morning and guided him through 
the process of using zoom in the classroom.

Also loaned him a mini-displayport to HDMI adapter 
for use in 334 today.
 Add Attachment
Oneil Miguel Jan 25, 2023 01:44 PM 
Task reassigned to Michael Volkmann.
 Add Attachment
Laurie McCoy Jan 25, 2023 01:24 PM 
I confirmed no one is using the room that morning
 Add Attachment
Laurie McCoy Jan 25, 2023 01:23 PM 
****This is an email****
Hi Sam,

No, unfortunately, due to my hybrid schedule, I 
won't be back on campus again until Monday, the 
day I teach. 
I could meet a tech there before my 10:00 am class 
on Monday, if the room is not occupied then. 9:30 
should be plenty of time!
Add Attachment
Laurie McCoy Jan 25, 2023 01:22 PM 
****This is an email****
Hello,

I recently changed my classroom to Bellamy 334 to 
accommodate a student who isn't able to come to 
class. I know that in classrooms equipped with the 
technology of Bell 334, you can record your in-
person class lecture; I've done that before. 
However, are there any instructions on how to 
"broadcast" the lecture live via a Zoom meeting?

Any help you can provide would be greatly 
appreciated.

Best,
Add Attachment