Service Request Ticket - # 80256

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2023 11:48 AM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211080[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro, 14-inch M1 Pro chip with 8-Core CPU 512GB SSD #MKGP3LL/A
Serial No. SVRXHJ9FR9N Location W/ John Rushing

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC B0:F1:D8:57:56:FC


Bluetooth NIC B0:F1:D8:52:6B:B4

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jan 26, 2023 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Jan 26, 2023 03:35 PM 
Task reassigned to Justin Cope.
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Justin Cope Jan 26, 2023 03:35 PM 
fixed it. had to unbind and rebind to AD
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Sam Sevugan Jan 26, 2023 02:57 PM 
She is available right now.
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Cadance Bunch Jan 26, 2023 12:00 PM 
****This is an email****
I'll be in a meeting today from 12-2.  My computer 
will be available then.  I will just be in the 
conference room
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Mary Dycus Jan 26, 2023 11:48 AM 
****This is an email****
I think I might have some gremlins. Word will not 
allow me to open a new document.  The second 
printer has disappeared.  I sent some printing 
yesterday and did not get any.

Help?
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