Service Request Ticket - # 80259

Service Request Information

CONTACT Name Jones, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2023 02:44 PM
Department Business Services Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161103[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag FY8Y2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. FY8Y2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER JUNE2017 from W#20091029: Primer 6 (v.6.1.15)and Permanoa+ add-on, single user, university licence from P0089146;

Wired NIC D4:81:D7:D6:68:E4


Wireless NIC 00:28:F8:FE:0C:2C

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact lmccoy21@wou.edu 88925

Tracking

Entered by Date Memo
Laurie McCoy
Email

Public
Entered by Date Memo
Laurie McCoy Feb 22, 2023 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Feb 22, 2023 04:15 PM 
Task reassigned to Maizie McCoy.
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Laurie McCoy Feb 22, 2023 04:15 PM 
Loaner 20161103[Edit Inv] has been returned, putting it in the 
2 weeks spot to be reimaged
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Monica Valencia Jan 26, 2023 02:44 PM 
Loaning out 20161103[Edit Inv] until her 2020 computer gets 
fixed.
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