Service Request Ticket - # 80273

Service Request Information

CONTACT Name Asay, Alyssa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2023 10:12 AM
Department Athletics Phone 88251
Location Email asaya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171256[Edit Inv] (opens in a new window) Bldg/Room HWC 122B
Service Tag J172RP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J172RP2 Location MaryBeth K. Day

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:FB:16

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 31, 2023 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 31, 2023 12:06 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Jan 31, 2023 12:06 PM 
I checked and one of the keyboard pins was bad, I 
replaced it with one of the many that we have.
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Mary Dycus Jan 31, 2023 10:12 AM 
Computer is not registering to keyboard. An alert 
sound can be heard when trying to type as well as 
lights.
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