Service Request Ticket - # 80274

Service Request Information

CONTACT Name Sunada, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2023 10:30 AM
Department Phone
Location Email sunadaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200216[Edit Inv] (opens in a new window) Bldg/Room TODD 133
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. Co2DK3FNP3YV Location Halene Anderson - GFA

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:69:2E

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 31, 2023 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 31, 2023 12:07 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Jan 31, 2023 12:07 PM 
I went to his office and resolved it, by that I mean 
it fixed itself.
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Mary Dycus Jan 31, 2023 10:30 AM 
Mac stuck updating. Gets to 60-70% and just stays 
there. This is the first time this has happened.
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