Service Request Ticket - # 80279

Service Request Information

CONTACT Name Ma, Qin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2023 08:34 AM
Department International Education & Development Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200870[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LMQ05N Location Loaner Shelf

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1B:90:2C


Bluetooth NIC 3C:06:30:0F:E7:D0

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Feb 15, 2023 11:03 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jose Angulo Feb 15, 2023 11:03 AM 
Qin said it is working just fine after installing it
 Add Attachment
Jose Angulo Feb 01, 2023 11:30 AM 
installed on her laptop
 Add Attachment
Jose Angulo Feb 01, 2023 09:37 AM 
Task reassigned to Jose Angulo.
 Add Attachment
Monica Valencia Feb 01, 2023 08:34 AM 
VDI needs to be updated on her computer 

On T:\VMWare - Look for 2212-8.8.0.2107 DMG once 
installed have her login and once logged in go to 
Connection- Setting- Change Connect Via to VMware 
Blast
 Add Attachment