Status changed from (1) Pending to (5) Completed

Task reassigned to Jose Angulo.

She wants to keep one of her monitors and have a two 
monitor setup.

****Incoming email****
Thank you for your email. I have answered your 
questions below. 


Do you need any additional software? I don't think 
so, those sound great! Would it be possible for me to 
have 2 full size monitors in addition to the laptop? 
Can I have the usernames of users you?d like as
admin? My username is walkerm
Can I have your building and room number? RWEC 159
Lastly, what is your availability for the next few
business days to set it up with you? 2/7: I will be 
available 10-12pm, 2/10: 1pm-3pm, 2/15 11-1:30pm. I 
am also okay with you all entering without me there!

Also, if this is replacing an existing computer make
sure to add all the files that you want to keep on
the H: drive because they won't transfer over
otherwise. Thank you for this info! I think I will 
make sure everything is on my google drive. 

****This is an outgoing email****
Hi Micah,

I need some additional information regarding service 
request #80280

Description: 20211253 GFA replacing W#20160134

Your dell laptop, dock, and monitor are almost ready 
to be delivered. We have Adobe, Microsoft Office, and 
Zoom installed.

Some additional questions for your setup:
Do you need any additional software?
Can I have the usernames of users you’d like as 
admin?
Can I have your building and room number?
Lastly, what is your availability for the next few 
business days to set it up with you?

Also, if this is replacing an existing computer make 
sure to add all the files that you want to keep on 
the H: drive because they won't transfer over 
otherwise.

Once that is complete, we can set up your new 
equipment.

Thank you and have a wonderful day,
Jose Angulo
UCS Technician

laptop 20211253
dock 20210857
monitor 20210925