Service Request Ticket - # 80282

Service Request Information

CONTACT Name Cancel-Tirado, Doris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2023 03:45 PM
Department College of Education Phone 88470
Location Email canceltd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190226[Edit Inv] (opens in a new window) Bldg/Room RWEC 207
Service Tag 3RSXNY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RSXNY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A5:F3

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Feb 02, 2023 11:49 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Michael Volkmann Feb 02, 2023 11:49 AM 
Was actually using RWEC 204, which is not a Zoom-
enabled classroom. Got her set up with a tripod 
(W#20071066) and logitech webcam loaners. She will 
be using them for the rest of the term and keeping 
them in her office.
 Add Attachment
Michael Volkmann Feb 01, 2023 04:06 PM 
Task reassigned to Michael Volkmann.
 Add Attachment
Laurie McCoy Feb 01, 2023 03:45 PM 
Doris Cancel is wanting someone to meet her to help 
show her how to use the classroom zoom function in 
RWEC 207 for students who have to attend remotely. 
She has a class at 10, and will be there at 9:30 am.
Add Attachment