Service Request Ticket - # 80289

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2023 03:16 PM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20120806[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag Description Panasonic Multimedia Projectors #PT-RZ370U
Serial No. DE3160096 Location Smart Classroom, Devolder Building

TECHS Submitted by Cadance Bunch Contact cabunch21@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public

Entered by Date Memo
Justin Cope Feb 02, 2023 04:15 PM
Status changed from (1) Pending to (5) Completed
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Justin Cope Feb 02, 2023 04:15 PM
Task reassigned to Justin Cope.
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Justin Cope Feb 02, 2023 04:15 PM
****This is an outgoing email****
Hi Heather,

We were just following up with you regarding a 
service request that we have for you.  (#80289)

Description: Projector standby/power light is 
flashing

Just letting you know the blank screen option was on 
on the touch panel which is way it wasn't showing 
the screen

Thanks,
Justin Cope
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Cadance Bunch Feb 02, 2023 03:16 PM
****This is an email****
The projector #20120806[Edit Inv] in DSC 201 is not working. 
The Standby/Power light is flashing. 

it is available for the rest of the day and all of 
tomorrow.and Monday.
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