Service Request Ticket - # 80290

Service Request Information

CONTACT Name Alapai, Ikaika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2023 04:13 PM
Department The Research Institute Phone 89227
Location Email alapaii@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211254[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZY5FL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. BZY5FL3 Location Alyson Steckley (remote)

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:2C:BE:AE


Wireless NIC 60:A5:E2:8A:57:E1

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Joanie Kinnaman Feb 06, 2023 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Joanie Kinnaman Feb 06, 2023 10:45 AM 
duplicated order.  original sr 80261. Canceling this 
one.  OOPS
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Jose Angulo Feb 03, 2023 03:01 PM 
on imaging table
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Joanie Kinnaman Feb 02, 2023 04:13 PM 
laptop 20211254[Edit Inv]
dock 20210865[Edit Inv]
monitors 20210930[Edit Inv] & 20210940[Edit Inv]
logitech wireless mouse and keyboard
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