Service Request Ticket - # 80296

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2023 08:33 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20210910[Edit Inv] (opens in a new window) Bldg/Room RWEC 115
Service Tag Description CalDigit TS3 Plus Dock #HMX12ZM/A
Serial No. B07F8092516 Location Jaclyn Caires-Hurley
TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 12, 2024 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 07, 2023 04:26 PM 
Task reassigned to John Rushing.
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Jack Martinis Jul 07, 2023 04:26 PM 
Was this sent off by chance? I can't seem to find 
it.
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Laurie McCoy May 17, 2023 10:41 AM 
Status changed from (1) Pending to (4) On Hold
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Laurie McCoy May 17, 2023 10:41 AM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Lauryn Aronson Feb 08, 2023 12:39 PM 
most of the ports on this do not work. i covered the 
ones that do not work with blue tape. the computer 
connection works; the dp port works; the charger 
works; one of the usb-c ports works. giving to john
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John Rushing Feb 06, 2023 08:33 AM 
Received the Dock back from Joanie as broken.  We will need to test it to see what is broken and then try to RMA the device.

Located in ITC 008 IN BOX.
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