Service Request Ticket - # 80298

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2023 09:30 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20210431[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description CalDigit TS3 Plus Dock #HMX12ZM/A
Serial No. B18G8090861 Location GFA Pool Shelf Doc box
TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Feb 08, 2023 12:31 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Feb 08, 2023 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Feb 08, 2023 12:29 PM 
putting on dock loaner shelf cubby thing
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Lauryn Aronson Feb 08, 2023 11:46 AM 
tested ports on dock. ethernet, all usb and usb-c, 
computer, both displays, power. everything seems 
to be working fine. will consult with justin later 
to determine where to put this--it's going back in 
stock.
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John Rushing Feb 06, 2023 09:30 AM 
Received the Dock back from Joanie as broken.  We will need to test it to see what is broken and then try to RMA the device.

Located in ITC 008 IN BOX.
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