Service Request Ticket

Service Request Information

CONTACT	Name	Otto, Jenna	Date	Feb 07, 2023 10:20 AM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	ottoj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20180223 (opens in a new window)	Bldg/Room	NPE 114
	Service Tag	7608HQ2	Description	Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
	Serial No.	7608HQ2	Location	Smart Classroom Instructor Station UPG TBA
	CPU	Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	54:BF:64:79:86:2B

TECHS	Submitted by	Mary Dycus	Contact	mdycus20@wou.edu	88925
	Primary Technician		Contact	jcope20@wou.edu	88412

Entered by	Date	Memo
Justin Cope			Email Public
Entered by	Date	Memo
Justin Cope	Jun 09, 2023 02:53 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Justin Cope	Jun 09, 2023 02:53 PM	checked it out and the fan wasn't that loud and the computer worked fine	Add Attachment
Justin Cope	Feb 07, 2023 12:47 PM	Task reassigned to Justin Cope.	Add Attachment
Justin Cope	Feb 07, 2023 12:47 PM	Talked to Jacob and he said that there wasn't any actual problems with it. it sounds like they might have just had some fan noise at start up.	Add Attachment
Jacob Limas	Feb 07, 2023 10:59 AM	It looked fine when we checked it. It's a classroom so we can't put a loaner unless Justin or Michael takes care of it.	Add Attachment
Mary Dycus	Feb 07, 2023 10:20 AM	**This is an email** The pc in NPE 114 is howling. Sounds like a jet engine on startup, and gets a little quieter after 5 minutes but is still loud. Probably should let UCS know so they can look at it and check the fans and/or harddrive.	Add Attachment