Service Request Ticket - # 80331

Service Request Information

CONTACT Name McDermeit, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2023 02:22 PM
Department The Research Institute Phone
Location Email mcdermeitm@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20170212[Edit Inv] (opens in a new window) Bldg/Room TODD 249
Service Tag Description Apple iPad Wi-Fi 32GB 9.7in Space Gray #MP2F2LL/A
Serial No. GCVV42UEHLF9 Location Jeff Denton, TRI

CPU A9X chip with 64‑bit & M9 motion coprocessor


OS iOS 10 Software

Wireless NIC A4:E9:75:A5:BC:01


Bluetooth NIC A4:E9:75:A5:BC:20

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Mar 21, 2023 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Mary Dycus Mar 21, 2023 09:22 AM 
Ipad was picked up by Megan Mcdermeit.
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Oneil Miguel Mar 20, 2023 01:44 PM 
****This is an email****
Hello!
I'm so sorry I forgot to come get this!  I will be at WOU tomorrow morning and will snag it then!
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Oneil Miguel Mar 14, 2023 02:04 PM 
****This is an email****
Great!  Thank you!

I am on vacation and will be back on campus on Thursday.
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Oneil Miguel Mar 13, 2023 04:02 PM 
Ipad is at the front desk.
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Oneil Miguel Mar 13, 2023 03:59 PM 
****This is an outgoing email****
Hi Megan,

We were just emailing you regarding a service request that we have for you. (#80331)

The iPad has been reimaged and is available for pickup at our front desk.

Thanks,
Oneil Miguel
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Public
Oneil Miguel Mar 13, 2023 02:35 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Mar 13, 2023 12:27 PM 
Ipad has been reimaged and fully updated. Megan can come and get it back.
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Oneil Miguel Mar 06, 2023 03:44 PM 
Ipad is in the process of reimaging.
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Jose Angulo Mar 06, 2023 11:47 AM 
She gave me the ipad to be reimaged. I am putting it in 
inbox
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Mary Dycus Feb 21, 2023 08:44 AM 
****This is an email****
Thank you for the email.  I'm sorry I haven't been 
able to come in yet.  I am planning a statewide 
conference and it is taking up a lot of my time.

I should probably ask, do you know how long it 
will take?  I assume the same 2 week waiting 
period?

I also have a battery for Cheri Kimball's laptop I 
need to pick up so if the weather allows me, I 
will grab that tomorrow.  Do you have any update 
on Doug Reed's laptop screen replacement?
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Sam Sevugan Feb 20, 2023 02:17 PM 
****This is an email****
Hello,

I will be out of the office for Monday, February 
20th. I will respond to your inquiries as soon as 
I return.
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Sam Sevugan Feb 20, 2023 02:16 PM 
*sent
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Sam Sevugan Feb 20, 2023 02:16 PM 
ent her a follow-up email to see when she will be 
dropping it off
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Laurie McCoy Feb 08, 2023 02:22 PM 
****This is an email****
iPad # 20170212[Edit Inv].Hello!
I was finally able to connect with my director, 
Robyn Lopez Melton, and her executive assistant, 
Ikaika Alapai, and she has given approval for one 
of Jeff Denton's iPad to be reimaged for me and 
the other two items were given to CELYD for 
storage.  I have that iPad at my office and can 
bring it over next week.  Please let me know if 
there is an official form Robyn needs to sign for 
this to happen.

Thank you, 
Megan McDermeit
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