Service Request Ticket - # 80336

Service Request Information

CONTACT Name Karaman, Ana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2023 09:14 AM
Department VP Finance & Administration Phone 88137
Location Email karamana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190855[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFC22JJL414 Location Loaner - Loaner Shelf

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325; Subscription license of Stata/SE annual License (download) VISA2019010171 expires 11-13-2020;

Wireless NIC F8:FF:C2:47:F8:8D


Bluetooth NIC F8:FF:C2:5D:3F:21

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
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Entered by Date Memo
John Rushing Mar 13, 2023 11:29 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 02, 2023 08:53 AM 
laptop 20190855[Edit Inv] is now a loaner.
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John Rushing Feb 13, 2023 09:16 AM 
I backed up her laptop with TimeMachine, and restored the back up on W20190906.  We are going to swap 20190855[Edit Inv] with this laptop 20190906[Edit Inv].
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John Rushing Feb 13, 2023 09:15 AM 
I gave Ana a loaner W20200876
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John Rushing Feb 13, 2023 09:14 AM 
The touch bar is having an issue.  It is flashing and going in and out.
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