Service Request Ticket - # 80341

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2023 01:39 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130261[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600270B Location HL first floor TC Stand Up 1 (Kiosk)

CPU Unknown


OS Unknown Software

Wired NIC C4:73:1E:BB:7D:E3

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Feb 13, 2023 03:11 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Feb 13, 2023 03:11 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Feb 13, 2023 03:11 PM 
Jenna took care if it. These two work now.
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Laurie McCoy Feb 13, 2023 02:09 PM 
****This is an email****
I forgot to put in the WOU numbers
20130261[Edit Inv]
20130260[Edit Inv]
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Lourdes Salazar Feb 13, 2023 01:39 PM 
****This is an email****
Hello,
Two of the machines in the library lobby are 
normally set to the Kiosk screen.  Today they are 
both giving the following message:  This desktop 
currently has no desktop sources available.

IP addresses
10.152.131.232
10.152.131.152

Low priority. Would appreciate someone looking 
into this when they have time this week.  

Thank you very much!
Lori Pagel

--
Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-841
8
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