Service Request Ticket - # 80343

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2023 04:06 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191086[Edit Inv] (opens in a new window) Bldg/Room RWEC 123
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0Z1
Serial No. 02CR4Q3P3YV Location Landon-Hays, Melanie

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC 3C:22:FB:BA:1D:69


Bluetooth NIC 3C:22:FB:BA:25:1F

TECHS Submitted by Jose Angulo Contact jangulo15@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
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Entered by Date Memo
Jose Angulo Feb 13, 2023 04:11 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Feb 13, 2023 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Feb 13, 2023 04:11 PM 
they picked it up
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Jose Angulo Feb 13, 2023 04:07 PM 
This might be Landon-Hays, Melanie based on what's 
in inventory.
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Jose Angulo Feb 13, 2023 04:06 PM 
***This is an email***
Good afternoon, we had an Apple laptop charger 
with a WOU label turned into the front desk at the 
Hamersly Library and wanted to give you the number 
associated with it to determine who it belongs to 
or where it goes. The number on the label is 
20191086[Edit Inv]
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