Service Request Ticket

Service Request Information

CONTACT	Name	Girod, Mark	Date	Feb 15, 2023 03:21 PM
	Department	College of Education	Phone	88518
	Location		Email	girodm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150452 (opens in a new window)	Bldg/Room	RWEC 215
	Service Tag	258JFB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	258JFB2	Location	Dean's Conference Room Instructor's Station
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2015004715
	Wired NIC	18:66:DA:02:AE:AF

TECHS	Submitted by	Laurie McCoy	Contact	lmccoy21@wou.edu	88925
	Primary Technician		Contact	jcope20@wou.edu	88412

Entered by	Date	Memo
Justin Cope			Email Public
Entered by	Date	Memo
Justin Cope	Feb 15, 2023 03:58 PM	Task reassigned to Justin Cope.	Add Attachment
Justin Cope	Feb 15, 2023 03:58 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Justin Cope	Feb 15, 2023 03:58 PM	It is just an older air media so it won't work with macs. there isn't anything wrong with it.	Add Attachment
Laurie McCoy	Feb 15, 2023 03:21 PM	**This is an email** Good afternoon! Can someone help me make the air media work in RWEC 215 which is the COE Dean's Office conference room? About a year or so ago this quit working and we can't figure out how to fix it. Come on over and take a look whenever you want... the door is always open! Mark	Add Attachment