Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Kevin	Date	Feb 17, 2023 11:50 AM
	Department	University Housing	Phone	88319
	Location		Email	thibeaultk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170262 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	4CPQHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	4CPQHL2	Location	Parts Pile
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:0C:5E:C8

TECHS	Submitted by	Jose Angulo	Contact	jangulo15@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Jose Angulo	Feb 17, 2023 01:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jose Angulo	Feb 17, 2023 01:45 PM	Task reassigned to Self Resolved.	Add Attachment
Jose Angulo	Feb 17, 2023 01:44 PM	doesn't need loaner. we are reimaging with a swap harddrive	Add Attachment
Jose Angulo	Feb 17, 2023 11:53 AM	Was Inventory updated: yes	Add Attachment Public
Jose Angulo	Feb 17, 2023 11:53 AM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Jose Angulo	Feb 17, 2023 11:50 AM	20181461	Add Attachment