Service Request Ticket - # 80365

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2023 09:10 AM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180761[Edit Inv] (opens in a new window) Bldg/Room SHCC Reception Area
Service Tag 2XL13W2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 2XL13W2 Location

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D6:9E:FB

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Feb 20, 2023 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Feb 20, 2023 01:50 PM 
Keyboard has been swapped and plugged in.
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Oneil Miguel Feb 20, 2023 12:02 PM 
Task reassigned to Oneil Miguel.
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Lourdes Salazar Feb 20, 2023 09:10 AM 
Computer wou number: 20180761[Edit Inv] on a dell 
General availability: ideally 8-9. but user is 
available whenever. 
The keyboard the user wants connected is a wired 
one and it is in her office.
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