Service Request Ticket - # 80369

Service Request Information

CONTACT Name Olson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2023 09:37 AM
Department Facilities Services Phone 88156
Location Email olsonje@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20161006[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8CHSHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 8CHSHF2 Location PDR 2023 Giveaway
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Feb 21, 2023 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Feb 21, 2023 11:05 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Feb 21, 2023 11:03 AM 
Sending 20161006[Edit Inv] to PDR because it doesn't work.
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Tony Benedetti White Feb 21, 2023 10:58 AM 
gave 20140836[Edit Inv], brought back 20161006[Edit Inv] to investigate.
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Tony Benedetti White Feb 21, 2023 10:12 AM 
Monitor is not working. checked all connections and 
would not turn on. Will check with John/Monica about 
what needs to happen next.
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Mary Dycus Feb 21, 2023 09:37 AM 
Disconnection sound was occurring. Switched it to 
another computer and the monitor will not turn on.
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