Service Request Ticket

Service Request Information

CONTACT	Name	Doerfler, Logan	Date	Feb 22, 2023 10:41 AM
	Department		Phone	89379
	Location		Email	doerflerl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20211315 (opens in a new window)	Bldg/Room	WUC 108
	Service Tag	3270JL3	Description	Dell Latitude 5520 laptop
	Serial No.	CN0FMTKRWSC0023S00DU	Location	Logan Doerfler (Equipment Loan Program)
	CPU	11th Gen Intel® Core- i5-1145G7, vPro 8
	OS	Unknown	Software
	Wired NIC	00:BE:43:4A:55:4B
	Wireless NIC	7C:21:4A:CD:40:D3

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Mar 07, 2023 10:51 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Mar 07, 2023 10:51 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Mar 07, 2023 10:51 AM	This is finished then	Add Attachment
Sam Sevugan	Mar 06, 2023 12:39 PM	He had a student worker pick it up this afternoon.	Add Attachment
Jacob Limas	Mar 03, 2023 09:17 AM	**This is an email** Good evening Jacob, Rats I saw this email a little too late! I'll be sure to swing on by tomorrow to acquire the hardware. Thank you for letting me know.	Add Attachment
Jacob Limas	Mar 01, 2023 04:08 PM	I emailed him to come pick it up because the computer is ready	Add Attachment
Tony Benedetti White	Mar 01, 2023 10:17 AM	**This is an outgoing email** Hi Logan, I need some additional information regarding service request #80375 Description: set up 20211315 as this will be for the Equipment Loan Program Your laptop is ready to be delivered. Do you need any special software added? And would you like to be added as an admin?	Add Attachment Public
Jose Angulo	Feb 24, 2023 01:26 PM	on imaging table	Add Attachment
Joanie Kinnaman	Feb 22, 2023 10:41 AM	just need laptop and case only	Add Attachment