Service Request Ticket

Service Request Information

CONTACT	Name	Shrestha, Uma	Date	Mar 01, 2023 10:58 AM
	Department	Humanities Division	Phone	88377
	Location		Email	shrestu@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20181456 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	FJGS0X2	Description	Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
	Serial No.	FJGS0X2	Location	Arin Porter
	CPU	Intel Core i7-9859H(6 core, 12MB, 2.6GHz, 35W vPro)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;
	Wireless NIC	C8:F7:50:79:50:F3

TECHS	Submitted by	Jose Angulo	Contact	jangulo15@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Apr 11, 2023 03:03 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Apr 11, 2023 03:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Apr 11, 2023 03:02 PM	dell loaner laptop has been returned.	Add Attachment
Monica Valencia	Mar 02, 2023 11:34 AM	Computer issues see SR#80400	Add Attachment
Jose Angulo	Mar 01, 2023 11:01 AM	Was Inventory updated: yes	Add Attachment Public
Jose Angulo	Mar 01, 2023 11:01 AM	Was this added to Loaners-n-Checkouts app: yes, active loaner list	Add Attachment Public
Jose Angulo	Mar 01, 2023 10:58 AM	loaning 20181456	Add Attachment