Service Request Ticket - # 80402

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2023 11:07 AM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200871[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LNQ05N Location Andrew's tech laptop

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:12:31:A2


Bluetooth NIC 3C:06:30:1B:C5:74

TECHS Submitted by Jose Angulo Contact jangulo15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jose Angulo Mar 03, 2023 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Mar 03, 2023 02:39 PM 
Task reassigned to Self Resolved.
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Monica Valencia Mar 02, 2023 11:42 AM 
Original SR#80366
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Jose Angulo Mar 01, 2023 11:09 AM 
placed in outbox
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Jose Angulo Mar 01, 2023 11:07 AM 
Was Inventory updated: no
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Public
Jose Angulo Mar 01, 2023 11:07 AM 
Was this added to Loaners-n-Checkouts app: no
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Public
Jose Angulo Mar 01, 2023 11:07 AM 
loaner 20200871[Edit Inv]
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