Service Request Ticket - # 80410

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2023 12:03 PM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200871[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LNQ05N Location Andrew's tech laptop

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:12:31:A2


Bluetooth NIC 3C:06:30:1B:C5:74

TECHS Submitted by Cadance Bunch Contact cabunch21@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar May 02, 2023 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar May 02, 2023 08:58 AM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar May 02, 2023 08:58 AM 
User brought back loaner with charger and bag
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Jose Angulo Mar 03, 2023 02:38 PM 
When they turn in the computer please make sure they 

are logged out of iTunes and Icloud - Monica
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Jose Angulo Mar 03, 2023 02:34 PM 
with charger #20161080[Edit Inv]
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Cadance Bunch Mar 02, 2023 12:03 PM 
See SR #80366 for details
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