Service Request Ticket - # 80424

Service Request Information

CONTACT Name Camacho, Bertha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2023 12:42 PM
Department The Research Institute Phone 89335
Location Email camachob@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20211369[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag Description Microsoft 13-inch Multi-Touch Surface Pro 8 (Graphite)
Serial No. 889842796346 Location TRI - Ikaika Alapai (Andrew) - Candice Scott

CPU Unknown


OS Unknown Software
TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Apr 04, 2023 12:59 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Apr 04, 2023 12:59 PM 
I mentioned to let her know that the entire battery 
wasn't brought to us. I'm not sure if she was told 
about it.
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Sam Sevugan Mar 23, 2023 02:25 PM 
She picked it up from front desk.
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Jacob Limas Mar 23, 2023 08:39 AM 
I got rid of the old employees data and put in the 
front
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Lourdes Salazar Mar 20, 2023 09:22 AM 
****This is an email****
This Surface Pro was dropped off a couple of weeks 
ago by Bertha Camacho to be factory reset. Is that 
ready for pick-up?
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Jacob Limas Mar 07, 2023 12:42 PM 
They don't want the computer to be reimaged because 
of the ERS data system software.
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