Service Request Ticket - # 80502

Service Request Information

CONTACT Name Murfin, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2023 02:55 PM
Department Phone
Location Email murfinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210104[Edit Inv] (opens in a new window) Bldg/Room SSC 205C
Service Tag 6KDK1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. 6KDK1J3 Location Erin Lieuallen

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:F3:87


Wireless NIC F4:7B:09:43:ED:92

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Laurie McCoy Apr 05, 2023 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Apr 05, 2023 12:40 PM 
They picked up the laptop
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Monica Valencia Apr 05, 2023 08:23 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Apr 05, 2023 08:23 AM 
Laptop is at the front ready for pickup
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Monica Valencia Apr 05, 2023 08:15 AM 
user has admin rights
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Monica Valencia Mar 29, 2023 02:58 PM 
The laptop is ready and on my desk. Waiting for 
users account to be created to give them admin 
rights
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Monica Valencia Mar 29, 2023 02:57 PM 
Meriby Ydrac assigning 20210104[Edit Inv]
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Monica Valencia Mar 29, 2023 02:55 PM 
****This is an email****
I am happy to confirm with HR about all signed 
paperwork and where we're at. Meriby got the 
official offer letter earlier this week but I have 
not double-checked yet that it was signed and 
returned. She has a projected start date of April 
3. However, I plan to bring her by on Tuesday 
morning to pick up the computer if that works?
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Monica Valencia Mar 29, 2023 02:55 PM 
Hello!

I have a new employee starting next Monday, April 
3rd, out at WOU:Salem. I need a laptop/computer 
for her. This is a position that was held 
previously by Bridget Dogoldogol and briefly by 
Kirstie Rudich prior to her moving to the APA 
position.

What do we need to do to get a computer for my new 
employee? What does the timing look like for that?

Thank you!
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