Service Request Ticket - # 80506

Service Request Information

CONTACT Name Morgan, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2023 11:35 AM
Department Creative Arts Phone
Location Email morgann@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210098[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag B6K72J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. B6K72J3 Location Box Office - Julia Fruit

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:09:4A:C9


Wireless NIC F4:7B:09:3D:A7:5C

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Apr 05, 2023 04:43 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Apr 05, 2023 04:43 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Apr 05, 2023 04:43 PM 
She needed the user code on the computers, not admin 
rights. I got it working :)
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Monica Valencia Mar 31, 2023 10:08 AM 
****This is an email****
My office computer is 20210098[Edit Inv] and the two box 
office computers are 20150318[Edit Inv] and 20161079[Edit Inv].  I am 
free most of the day today.  Or Monday.
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Mary Dycus Mar 30, 2023 11:35 AM 
****This is an email****
I was wondering if I could have admin permission for 
my computer as well as the ones in the box office.
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