Service Request Ticket - # 80512

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2023 02:53 PM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Apr 25, 2023 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Apr 24, 2023 02:49 PM 
20180463[Edit Inv] Scanner has been cleaned and returned.
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Monica Valencia Apr 11, 2023 11:50 AM 
****This is an email****
Anytime between 2:3pm and 4:30pm will work
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Monica Valencia Apr 11, 2023 11:50 AM 
****This is an email****
Is anyone available to come clean the scanner?  I 
have tried several times and it still has lines 
down the side on the scan.  Also they were going 
to put a black wrap thing around my computer 
cords.  Please let me know if that can happen.
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Monica Valencia Apr 11, 2023 11:50 AM 
Status changed from (5) Completed to (1) Pending
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Monica Valencia Apr 11, 2023 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Apr 11, 2023 11:13 AM 
Scanner is now working. Had to change TLS to None
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Monica Valencia Apr 05, 2023 09:21 AM 
Task reassigned to Monica Valencia.
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Lourdes Salazar Apr 04, 2023 08:50 AM 
user would also like the scanner cleaned as their 
are stripes when the paper comes out. And The user 
also wants her cords wrapped up as they are all 
exposed. User is out Friday.
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Mary Dycus Mar 31, 2023 03:41 PM 
Priority changed from (2) High Priority to (3) Priority.
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Mary Dycus Mar 31, 2023 03:41 PM 
Can scan to Docstar but not their email.
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Mary Dycus Mar 31, 2023 03:16 PM 
Priority changed from (3) Priority to (2) High Priority.
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Mary Dycus Mar 31, 2023 02:53 PM 
scanner displays message 'sending error' when trying 
to scan.
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