Service Request Ticket - # 80515

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2023 11:31 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210079[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 4W7Y1J3 Description Dell Latitude 5420 (i5-10310U 4 Core, 6M cache, Base 1.7GHz, up to 4.4GHz, vPro
Serial No. 4W7Y1J3 Location Imaged 6-3-2025 on Loaner shelf

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wireless NIC A0:29:19:08:EE:B7


Bluetooth NIC 60:E3:2B:BE:20:67

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Jul 12, 2023 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 12, 2023 11:24 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Jul 12, 2023 11:24 AM 
Loaner 20210079[Edit Inv] brought back. Closing ticket.
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Oneil Miguel Apr 03, 2023 11:31 AM 
*correct wou number is 20210096[Edit Inv]
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Oneil Miguel Apr 03, 2023 11:31 AM 
Loaning 20210079[Edit Inv] while we reimage 20210069[Edit Inv].
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