Service Request Ticket - # 80523

Service Request Information

CONTACT Name Paniagua, Betsy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2023 01:27 PM
Department Phone 88525
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200668[Edit Inv] (opens in a new window) Bldg/Room TODD 233
Service Tag FLR93D3 Description Dell Latitude 5410
Serial No. FLR93D3 Location Besty Paniagua

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:25:5C


Wireless NIC B0:60:88:C3:6E:28

TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Apr 05, 2023 04:44 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Apr 05, 2023 04:44 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Apr 05, 2023 04:44 PM 
I went to her office and updated the computer. It 
was working fine today, I told her to restart the 
computer if it acts up again when she goes home.
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Mary Dycus Apr 05, 2023 09:50 AM 
Betsy would like to move her request to tomorrow at 
3:30pm.
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Mary Dycus Apr 05, 2023 09:49 AM 
Betsy sent a chat asking if her request could be 
moved to tomorrow morning or afternoon.
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Jacob Limas Apr 04, 2023 01:29 PM 
She said her office is in 233
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Jacob Limas Apr 04, 2023 01:27 PM 
Betsy chatted me that her computer is being slow and 
didn't provide much else other than it was happening 
daily. They will be free after 3:30 tomorrow.
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